While gambling can be very exciting, it also has the potential to be addictive and a problem for many people. Therefore the government has made RCG training mandatory for all staff working in venues where gambling is available.
The RCG QLD online course is approved for persons working in QLD venues. Not all states and territories permit online training and most states or territories have different legislation which must be followed. If you want to know if the certificate is transferable to other states, you should contact that state / territory regulator (e.g. Liquor & Gaming NSW).
The RCG course is actually named "provide responsible gambling services" however most people still refer to it as RCG.
This course is required for people working in any venue where gambling is made available to patrons.
The RCG QLD online course provides students with the opportunity to book a course, commence learning and complete assessments at any time. Once assessments are submitted, an assessor will review and provide any feedback where needed before an RCG certificate can be issued.
TCP Training is the approved Registered Training Organisation (RTOID:91118) offering this program.
How to book?
To book into this RSA QLD online course, simply click on the "enrol now" button on this page, fill in your personal details, pay with credit/debit card and you will have access to all the course resources.
This course is delivered in English with all assessments being conducted in English. We provide reading material for learning and there are a variety of assessments student must complete including spoken and written in English. If your English is not at a level which will allow you to complete assessments on your own due to your Language, Literacy or Numeracy skills, please contact our office on 02 9232 1010 to discuss your training needs.
This RCG QLD online course can take up to 6hrs to complete. Students will need a computer or device, internet connection, webcam for recording practical demonstrations and speakers for the audio. This course covers the knowledge and skill associated with responsible gambling services. If you are wanting to gain employment in the hospitality industry, at a venue with gambling services, this is the perfect course to help you get your certificate.
Assessment includes multiple choice questions and video submission to verify identity and knowledge. Once all assessment submission are received, an assessor will determine if they are satisfactorily completed and notify the student.
All students are provided two attempts at completing their assessments, if unsuccessful, they will need to rebook the course at the full course fee.
A Statement of Attainment for SITHGAM001 Provide responsible gambling services is awarded to all students who satisfactorily complete all assessment activities.
TCP Training is the approved Registered Training Organisation (RTOID:91118) offering this program and issuing certificates. All certificates are provided via email.
Many states / territories accept a statement of attainment to be able to sell or serve liquor. In NSW you must complete training with a NSW approved training provider. In Victoria students must complete training with the state authority.
RCG QLD Course Description (352 KB)
Student Handbook (554 KB)
The cost for this program is $49.